During this past week, some Merchants and Consumers have given us some feedback that they have been approached by text, email and phone regarding information around their details in the Qoin Community. Unfortunately, with rapid growth and exposure of Qoin to the wider marketplace, comes the opportunity for some untoward individuals to take advantage. It is unfortunate that the digital world allows the individuals these opportunities and know that Qoin Australia is aware and doing everything within their means to maintain the Qoin Community in its purest form to be enjoyed by the true supporters. Qoin Australia recommends that any Merchant or Consumer that is hesitant about any approach by text, phone, or email, to contact the official Qoin Australia support line on 1300 228 274 or [email protected].
Qoin Australia will never request payments for Qoin Packs or Blocks via phone with your credit card details nor will we request personal information including your personal seed phrase via text or email and in cases of direct communication, we will always include the above 1300 number or the official Qoin.World email addresses.
In closing unfortunately the digital world including major banks and credit card companies have experienced untoward characters looking to take advantage of the general public. Rest assured Qoin Australia is and will continue to work diligently to protect the Qoin Community.